Junior HR Generalist
The Countsy Junior HR Generalist requires a detail-oriented individual who can assist the Benefits and LOA team with the day-to-day administrative functions. In this particular role, we are seeking a candidate who has strong experience administering Leaves of Absence and supporting Open Enrollment. Multi-state and location LOA administration would be ideal. The position requires an individual with incredible attention to detail who can identify errors, make the necessary fixes, and ensure that client files are in compliance. Working with both the Benefits and LOA Specialists, the Junior Human Resources Generalist will address issues related to all general benefit and Leave of Absence details including pay calculations. This role will also include special projects as needed.
The ideal candidate must be able to work with others with varying levels of Accounting, HR, and Payroll experience both within, and outside the organization. This position requires solid multi-tasking abilities, outstanding Excel skills, sound judgement, and a sense of urgency.
FLSA Status: Non-Exempt
Reports to: HR Support Team Manager
Major Responsibilities
Benefits Implementation and Administration
Reconcile benefit statements and resolve benefit problems
Administering (auditing, matching invoices, answering questions, collecting paperwork) employee benefit plans, including enrollments, changes, terminations, and Open Enrollment updates
Act as a liaison between employees and insurance providers by collecting information, calling insurance providers, and calling employee to follow-up
LOA Support
Assist with support requests for state specific leave research, LOA documents and tracking
Assist LOA Specialist with process and procedural updates as needed
Support client and team with timely response to information requests
Take ownership of work and follow tasks through to completion
Utilize research and knowledge management channels
Develop staff proficiencies with company practices, standards, procedures, tools and methodologies
Effectively interact with and support employee, management and internal staff on all leave details
Comply with Countsy policies and procedures
Employee Files and Auditing
Ensure that all employment documents are filed appropriately, conducting audits as necessary
Conduct audits of various payroll, benefit, and HR programs, and recommend corrective action
Update tracking spreadsheets
Audit HRIS/LOA systems and update employee information
Assist team with projects, as assigned
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
Qualifications
1-2 + years of progressive HR experience
Bachelor's degree strongly preferred, HR certifications strongly preferred
Self-directed and highly proactive with the ability to keep up with a very fast-paced environment
Effective written and verbal communication skills with all levels of an organization, ability to receive constructive feedback
Ability to research and find answers, reach logical conclusions, and apply to clients’ situation
The successful candidate will be extremely well-organized, professional and discreet, with an energetic and accessible personality
Ability to complete tasks effectively with little supervision
Excellent time-management and ability to prioritize changing tasks with a sense of urgency necessary to meet goals, objectives and deadlines
Ability to adjust to new conditions, clients, and tasks
Knowledge of Company policy, procedures and organizational structure
Proficiency with various software, ERP systems or HRIS systems, and Microsoft Office.
High level of proficiency with EXCEL.
Contacts
Will interact directly with Client’s staff at all management levels
Will interact internally with Startup CPO’s and other Countsy staff
Will need to interact with Client vendors and contacts
Requirements
Education: Associate’s or Bachelor’s Degree in Business, Human Resources, or related field or equivalent experience. A Master’s Degree or PHR/SPHR designation are a strong plus.
Experience: Minimum of one (1) year in an HR-related role.
Experience with software and systems is required, specific platform tool experience is a strong plus.
Compensation and Benefits Information
Base Pay Range: $26.00 - $30.00 / hr
Other Compensation: Discretionary Bonus Plan
All Compensation is commensurate with employee qualifications, experience, and other factors including geographic location, market and operational factors.
Benefits: Medical (including FSA and HSA offerings), Dental, Vision, Life insurance, Disability insurance, 401(k) savings plan, Employee Stock Purchase plan, Paid Time Off: 18 days, Eight Paid Holidays, Paid Sick Time (in geographies where legally required).
Washington state applicants, additional benefits information follows:
Washington Time Off and Leave
Management and Support Roles : Employees working in the state of Washington will receive the following time off and leave benefits:*
Short-Term Disability Benefits: RGP provides eligible employees up to 12 weeks of paid leave for total and temporary disability due to illness or injury.
Maternity Leave: For pregnancy and childbirth, female employees may receive up to 8 weeks (40 days) of paid Maternity Leave.**
Parental Leave: RGP provides 2 weeks (10 days) of paid Parental Leave for the birth or adoption of a child.**
Bereavement: Up to 3 days of paid leave (additional time may be available under PFML)
Paid Family Medical Leave (PFML): The state-administered PFML fund provides qualified employees with the following maximum leave amounts per calendar year: (a) up to 12 weeks of paid family or medical leave, (b) up to 16 weeks of leave when family and medical leave are used in combination, and (c) an additional two weeks of leave due to pregnancy complications, (d) up to 7 days bereavement leave.
Jury Duty Leave: Up to 5 paid days
Military Leave: Up to 21 days of paid leave during a one-year period.
*Certain eligibility requirements apply
** applicable if the employee is not eligible for Paid Family Medical Leave
Los Angeles County and San Francisco Resident applicants, additional information
EQUAL OPPORTUNITY EMPLOYER
RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply. (Countsy is an RGP Company)