What is BPO?


A question we hear frequently is "What is BPO?" The acronym BPO stands for Business Process Outsourcing. BPO involves contracting your non-primary business activities to a third-party provider so that your primary business receives the attention it deserves. Business functions like payroll, human resources (HR), legal and accounting require expertise to operate efficiently and effectively to benefit your company. 

BPO = Business Process Outsourcing

Some BPO services may also be referred to as Information Technology Enabled Services (ITES) or Knowledge Process Outsourcing (KPO). BPO is the over-arching umbrella for the industry that includes ITES and KPO. Countsy is a provider of BPO services that include ITES and KPO, which sounds professional and a bit impersonal. So let's talk about what Countsy's services mean for you — the Founder & CEO of a venture-backed startup. 

Countsy provides expertise and human capital from your OnDemand CFO to your supporting team of Accounting and HR professionals, aka KPO. These professionals leverage a collection of industry tools or ITES to efficiently execute our business operations in a scalable and timely manner. Countsy teams stay abreast of all the innovative technology, implement best practices under the guidance of your assigned CFO. This ensures you receive optimal results from our BPO service. Many early-stage companies see the value of investing in a BPO and are set up for future success by having a scalable infrastructure. The earlier you can get set up on a dependable BPO service the better to allow for future growth seamlessly and painlessly.

Lee Bellon